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Conversations that move customers forward.

TrillUP's conversational AI agents chat with your customers using your business knowledge, your instructions and your boundaries. They answer questions, qualify interest and capture details — and when a conversation needs a person, the handoff is visible instead of silent.

You configure agents in your workspace, test them in a supervised console, and review every conversation afterward. Nothing reaches a customer until you have seen how the agent behaves.

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Use cases

What Conversational AI can do for you.

Website chat

Visitors get immediate, accurate answers instead of a static FAQ page.

Lead qualification

Agents ask the questions your sales process needs and record the answers as structured leads.

First-line support

Common questions are resolved instantly; complex ones reach your team with full context.

Consistent answers everywhere

The same approved knowledge powers every conversation, so customers hear one truth.

Capabilities

What is included.

  • Configurable chat agents grounded in your knowledge base
  • A supervised test console before anything goes live
  • Visible human handoff with full conversation history
  • Lead capture and conversation review in one workspace
  • Clear labeling of test activity versus real customers

How it works

From first conversation to working system.

  1. 01

    Choose a role

    Start from a template — reception, support, sales — and make it yours.

  2. 02

    Ground it in knowledge

    Upload the facts it may use and set the boundaries it must respect.

  3. 03

    Test, then launch

    Try real questions in the console, refine, and only then put it in front of customers.

Questions

Common questions.

Will customers know they are talking to AI?
That is your choice and your policy to set. We recommend being transparent, and the agent's introduction is configurable.
What happens when the AI does not know an answer?
It says so and follows your escalation rules rather than inventing an answer.
Can I see what the AI said to customers?
Yes. Every conversation is recorded in your workspace for review, training and quality control.

Related services

Explore more of the platform.

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AI customer support automation: support agents that resolve common inquiries from your knowledge base and escalate to your team with full context.

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Generative AI Solutions

Generative AI solutions for business: AI agents grounded in your own knowledge that draft answers, summarize conversations and assist your team.

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AI Voice Agents & Receptionists

AI voice agents and virtual receptionists that answer inbound calls, capture leads and follow your business rules — connected to your phone number.

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Talk to our team See platform features